Here you'll find answers to common customer questions about eve's products and services' to 'We can’t give you the answers to all of life’s questions, but we can tell you all about our products and services. Subject to credit approval. It really is. We’d recommend it to up your sleep game. That’s why we use a memory foam that’s 30 times more breathable than traditional foam, so that you feel fresh night after night, morning after morning. 10, 20, 50 or 100 Disposable 3-Ply Face Masks. The work is done by a number of companies nationwide that specialize in recycling post-consumer mattresses. We offer free returns on all eve orders returned within the UK - even the big and bulky ones. And if we’re offering free products with a purchase of another product, you might have to add them to your basket to receive them. Doing this might damage the mattress beyond repair and will invalidate your warranty. We’d recommend getting a pal or loved one to help you. Your electric blanket should be on the lowest heat. Get it as soon as Tue, Jan 12. This amount is subject to change until you make payment. All of our pillows come with a handy 14 night trial so you can get a few forty winks before you make up your mind. For moving, it's best to keep the mattress flat but you can store it on its side for up to 12 hours. Buying a mattress is a bit like getting a new pair of shoes; it’ll take some time to bed in. Every mattress is evaluated prior to being refurbished to ensure it complies with our quality standards. While we make all eve goodies with a long and happy life in mind, we’d recommend changing your pillow every two to three years for a more hygienic sleep. $50.49 $ 50. Not using the handles to rotate your mattress can lead to tears and stretches in the mattress - and voids your warranty. et Cie, S.C.A., 22-24 Boulevard Royal L-2449, Luxembourg). Win win. It’s no surprise the NEW version of the eve Premium Hybrid mattress was awarded a Which? Limited time deal. You will receive an email with your tracking information once your order has dispatched, so please avoid contacting our customer service team unless absolutely necessary, Top Cover Machine Washable, Moisture Wicking, Super Breathable, Support and pressure relief, Hypoallergenic, Most purchases from business sellers are protected by the Consumer Contract Regulations 2013 which give you the right to cancel the purchase within 14 days after the day you receive the item. We designed and made the eve original mattress in the UK. Not only is it 20 times more breathable, we also added layers of velvety soft foam with denser foam to give it a nice ‘not too hard, not too sinky’ feel. Both the cot mattress and cot bed mattress are made of the same stuff but slightly differ in size - the cot mattress is 60 x 120 cm and the cot bed mattress is 70 x 140 cm. We’ve broken it down into handy little sections on our. Absolutely. A+++, Was not to happy with neg feed back on delivery but best tracking on time, Mattress is excellent, but late delivery and absent comms, No item or answer but worse is no required business contact details in adverts, ITEM HAS BEEN PAID FOR AND NO ITEM HAS BEEN RECEIVED, EST DELIVERY WAS 05.11.20, didn't come from eve sleep directly, and came late, did email with no response, Fantastic mattress. Make sure you get it in the right spot before you unpack it, then leave a door or window open to let the ‘new mattress smell’ waft away. It’s also a great knee support. Not only is it 20 times more breathable, we also added layers of velvety soft foam with denser foam to give it a nice ‘not too hard, not too sinky’ feel. Traditional memory foam tends to feel quite sinky and gets quite hot. We also use clever technology like unique contour zones that mould to your body as you move and add extra thoughtful touches to the foam in our premium mattresses like antibacterial graphite and silver that’ll keep things fresh as a daisy while you sleep. We may receive commission if your application for credit is successful. 64 sold. Memory foam is known to be great for the head and neck which makes it, We sell pillows to fill pillowcase sizes of 50x75cm and 65x65cm. Enter code at checkout to redeem. This protects both you and the mattress from direct heat. We wouldn’t recommend washing them any more often than this, though. Buying a mattress is a bit like getting a new pair of shoes; it’ll take some time to bed in. Our range of mattresses vary in thickness: All of the materials used in our mattresses have certifications to ensure they're safe and non-toxic, so you can rest easy knowing that your eve mattress is 100% health and safety compliant. We’ll take care of that if you decide to return your mattress - we’re good like that. If you miss an arranged collection, we’ll charge £30 to rearrange it. Or for returns info, head over to our returns & refunds page. Sorry. A topper is meant to compliment your mattress, so it shouldn’t make it softer or firmer. A bit like a loaf of bread. This one’s important - try not to leave it more than 6 weeks to unpack your eve. The Eve mattress is one of the original and best-known bed-in-a-box brands to launch in recent years, but that doesn't mean its mattresses are any good. We recommend doing this every month for the first 6 months to keep the wear on your mattress nice and even, then every 3 months after that. temperature control Full sized springs ensure a cool circulation of air, while the foam we use is 30 times more breathable than the traditional stuff. CertiPUR® also sets stringent rules when it comes to off-gassing, meaning the mattress conforms to the highest safety standards here too. It’s a techy thing we’re working to resolve, but in the meantime we recommend having your basket complete before adding your code to avoid disappointment. And very certified. On delivery, the mattress had a mark. PayPal e-cheque orders can take a little longer to clear (sometimes up to 10 working days), so we recommend getting in touch with our. 391 sold. We’re proud to offer a 10 year warranty on our mattresses if they’re purchased directly on our site or from selected third parties who state the warranty on their sites. Our cot mattress and cot bed mattress are designed to be supportive from birth, giving your tot the clean and safe sleep they need to grow. If it has wooden slats, these will be nice and supportive for our mattresses’ medium firm feel, whereas box springs might create a softer feel. Amazon.com: eve mattress. This is due to the clever layers of supportiveness which take the pressure off your body while you sleep. An item that has been professionally restored to working order by a manufacturer-approved vendor. Full details can be found on our, It’s as simple as it sounds. The memory foam pillow is medium firm but is by no means solid; and the snuggle and microfibre pillows sit on the softer end of the scale. Item never arrived and still waiting for a refund! ”, eve Sleep - Premium Hybrid Mattress *Refurbished* (60% off NEW RRP), {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}. Don’t be alarmed - this is just the fresh foam smell and should disappear within the first couple of weeks. Paid22July,said sent,due 1Aug.No mattress,no response to 4 msgs.no tracking. Simply email us from your work email address and we can get it set up for you. team to see if your e-cheque has cleared. or Best Offer . 391 sold. All of our goodies comply with British and EU standards and the General Product Safety Directive. Head over to our, Our Deliver, Remove and Recycle service makes upgrading to a new mattress easier than ever while sustainably recycling your old one. on 0345 5211 666 or at [email protected] The actual VAT requirements and rates may vary depending on the final sale. For info on how applying for interest-free credit might affect delivery, see HOW MUCH IS DELIVERY AND HOW LONG DOES IT TAKE?If you have any queries regarding your loan or you need any financial advice before placing the order, please contact the lender Duologi. You can sleep on it straight away, but it usually take. Better head over to our. All in all, you could say our mattresses are pretty safe. PayPal e-cheque orders can take a little longer to clear (sometimes up to 10 working days), so we recommend getting in touch with our Customer Experience team to see if your e-cheque has cleared. All of our mattresses are on the medium firm end of the scale but they will gradually respond to the movement, weight and warmth of your body. Details will be shared on our website, email and social channels.Discounts can only be used once per order. Find out more over on our pillows page. The eve mattress is aimed at the masses, this is a one-size-fits-all sleeping solution (though we found it most comfortable on our backs). Middle Layer:A support foa… While we make all eve goodies with a long and happy life in mind, we’d recommend changing your pillow every two to three years for a more hygienic sleep. Hurry, your voucher expires 10 Jan, 2021. for uk nectar points - opens in a new window or tab, This amount includes applicable customs duties, taxes, brokerage and other fees. In short, yes. As with all things in life, our aim is to make the returns process easier than ever. Try letting it warm up (which can take a while) and then slowly turning it up small amounts until you’re as comfy as can be. Warranty ensures you’re covered for any defects in your mattress. All foams used in the mattress are CertiPUR® certified, which means that your mattress doesn't contain any carcinogens or other harmful nasties. If you do, we might hire you as the eve wizard. Buy any of our mattresses and you can take 100 nights to decide if it’s a match made in heaven (though we’re sure you’ll be smitten). All of our goodies are lovingly designed at our HQ in Camden. Yep, you guessed it: our mattresses can’t be whacked in the washing machine. Eve Mattress Construction . The time it takes for the funds to show in your account can vary per payment provider:Mastercard, Visa or PayPal: 3-7 working daysAMEX: up to 10 working daysDIVIDO Finance: 10-15 working days (the refund of the deposit and instalments might arrive separately). Yep - stick them in the wash every three to four weeks at 40c and hey presto. Duologi contact details: 0345 5211 666 / [email protected] The side you should sleep on is where the eve label is. We don’t currently offer fabric swatches for our upholstered bed frames, though it’s something we are working on. All we recommend is making sure that the lid is on tight to avoid water spillages onto the mattress. Make sure you give the microfibre pillow a good fluff up after you’ve washed it. For additional information, see the Global Shipping Programme, This amount includes applicable customs duties, taxes, brokerage and other fees. See the seller’s listing for full details. Please enter up to 7 characters for the postcode. This might be difficult in colder weather, but even doing this for short periods of time will really help. Check out their fillings below:memory foam pillow: The memory foam pillow is made from - yep, you guessed it - memory foam. Skip to main content.us. Finance is provided by PayPal Credit (a trading name of PayPal (Europe) S.à.r.l. Please note, this mattress is delivered flat, rather than rolled.Delivery updateOur delivery courier only currently collects once a week, so there may be a slight delay in receiving your order. Traditional memory foam tends to feel quite sinky and gets quite hot. We don’t like getting into the boring science-y bits, but we’ve used pretty clever technology in our mattresses to avoid that sagging, rolling-out-of-bed feeling and to keep you feeling fresh each morning. Easy peasy. View basket for details. Please enter a number less than or equal to 34. No actual squirrels though please. Simply throw it in the machine at 40c and let it dry. Very helpful item returned, Eve arranged collection and refunded great service. We're unable to provide discounts for orders with the finance payment options as we cover the the interest fee for you. And very certified. Shop Now. Overall I like the Eve mattress, although it’s not going to be the perfect fit for everyone (See how Eve compares to other brands HERE).. All in all, you could say our mattresses are pretty safe. Luckily, our 100 night mattress trial gives you even more time to adjust to your new sleep companion (which we’re sure is plenty). CertiPUR® also sets stringent rules when it comes to off-gassing, meaning the mattress conforms to the highest safety standards here too. Absolutely - our mattresses are suitable for children aged 3 and over. We’ve found that our mattress boxes can come in handy for storing toppers, bedding or naughty children. Better head over to our delivery page for the full scoop on delivery options, delivery times and costs. We’ll occasionally run a discount for a limited period of time, either on a specific product or as part of our seasonal sale. The discount lasts for 3 months, so make sure you double check the date before placing an order to avoid any disappointment. Brand: eve. In the meantime, simply contact our. Eve’s on a mission to make everyone sleep easier for less. Choose from wood and fabric styles to suit your bedroom. If you’ve got any worries after letting your mattress air for a few days, get in touch with our Customer Experience team. Any mattress will move with your partner, but a good mattress will reduce this to a gentle swing whereas a rubbish one won’t do much and you might feel an almighty shake. Nope. *5 YEAR MANUFACTURER WARRANTY*Delivery updateOur delivery courier only currently collects once a week, so there may be a slight delay in receiving your order. Recommended for you Recommended View all. 63 sold. If you change your basket after this, the code may no longer work. goods as described, well priced, delivered promptly. So always use them to avoid disappointment. Finally, all of our mattresses comply with the British Standards for fire safety for mattresses (BS 7177:2008 + A1:2011 Low Hazard). But before you hurry to whip it off and wash it, it’s already hard at work keeping germs and moisture at bay with it’s cleverly thought out fabric. Not only do mattress protectors add an additional layer of super squishy supportiveness, they also protect your mattress - as the name suggests - from any surprise spills or stains. Ours is made from ultra breathable memory foam that allows your body and mattress to breathe all night long. That’s why we use a memory foam that’s 30 times more breathable than traditional foam, so that you feel fresh night after night, morning after morning. eve™ Rejuvenated Mattress. This deal from Wowcher. So if it’s feeling a bit firm straight away, don’t worry. Free delivery and hassle free returns. houses and it also meant we saved a whopping amount on delivery costs and packaging. Our pillows are each as unique as they are comfy. Cool stuff, eh? team and we’ll take care of the rest - no questions asked. If you do have a slatted base, it’s best to make sure that the gaps don’t exceed 7.5cm and that the slats are evenly spaced and rigid. FREE Shipping by Amazon. 2. Here at eve, we like to do things a bit differently. © 2021 evesleep-uk Not too soft and not too hard, the eve mattress provides just the right amount of comfort and support by utilising a unique three layer design. We have three delightfully comfy pillow types: the memory foam pillow, the snuggle pillow and the microfibre pillow. When bed-in-a-box mattresses from the likes of Casper, Emma and Eve first sprung on to the scene, a key selling point was that by selling direct to consumers they were able to offer premium mattresses for non-premium prices. Whatever you’re into is up to you, but if you mean will our mattress topper make you warm, the answer’s no. We designed it to have a subtle wedge shape at one end to help keep your neck aligned. The Eve mattress is a new bed-in-the-box model that has been very popular overseas, and is now available in the US. This Original Mattress from Eve Sleep is the perfect place to recharge your batteries, offering cloud-like comfort for every inch of your body and extra support to help keep aches and pains at bay. Really happy with my purchase.Excellent all round service. With a one mattress fits all approach, their mattresses are beautifully designed to simplify your life. Collection in person. So when it came to delivering our very first mattresses, we had the nifty idea to roll them up in a compact box using clever technology. Brand: eve. Discounts can only be used once per order. If you have any questions, please contact. Get it as soon as Tue, Jan 12. But ours is different to traditional memory foams. We use full-size 12 cm springs to provide superior support for all sleepers. Each of our pillows comes with a 14 night trial, so if you’re not sure which pillow firmness is for you, try one or two out. They’ve also been used to make forts or obstacle courses for furry friends. Head over to our handy mattress comparison page to learn more. 4.4 out of 5 stars 8,142. Eve Original refurbished mattresses undergo a stringent refurbishment process prior to being listed for sale. £135.00. Check out our. Both the cot mattress and cot bed mattress are made of the same stuff but slightly differ in size - the cot mattress is 60 x 120 cm and the cot bed mattress is 70 x 140 cm. There are 34 items available. They are primarily sold at thrift stores, swap meets or used furniture stores, often in lower-income neighborhoods. The eve cot mattress meets all UK safety and regulatory requirements, so we’re utterly confident in its safety for your little one. It also helps with pressure relief. Free postage. This’ll avoid a long build up of germs or you developing pains from lumpy or uneven pillows. We don’t currently collect old bed frames. Yep, and we’ve made assembling them as easy as brushing your teeth. Eve believe in keeping it simple. It also creates this ‘floating feeling’ which is quite a nice one. Pretty cool stuff. Terms and conditions apply. We designed it to have a subtle wedge shape at one end to help keep your neck aligned. That meant no more customers wrestling to get a bigger-than-a-door-frame box through their. Once your eve is out of the box, it doesn't roll back in or fold up without a fight (unless you’re the Incredible Hulk, in which case we’ll leave it to you). Don’t be alarmed - this is just the fresh foam smell and should disappear within the first couple of weeks. £149 instead of £250.01 (from eve Sleep) for a rejuvenated single eve™ mattress, £229 for a double, £299 for a king or £379 for a super-king – save up to 40% >> GET DEAL NOW. The white top panel of the mattress (98% polyester and 2% elastane) can be unzipped and popped in the wash at 40°. Another top tip is to hoover your eve. Whichever way, our warranty lasts up to 10 years - find out more on our warranty page. Every mattress is evaluated prior to being refurbished to ensure it complies with our quality standards.We replace the outer cover before rolling into a signature eve box, leaving it as good as new. This doesn’t apply to the lighter mattress. The bed frame should also be completely flat with no sag which will best support the mattress. We sell pillows to fill pillowcase sizes of 50x75cm and 65x65cm. Buy any of our mattresses and you can take 100 nights to, decide if it’s a match made in heaven (though we’re sure you’ll be smitten). It’s a combination guaranteed to give you a spring in your step the next morning. Premium product. Luckily, our 100 night mattress trial gives you even more time to adjust to your new sleep companion (which we’re sure is plenty). Accepted, Eligibility for PayPal Credit is determined at checkout. - eve Sleep - Premium Hybrid Mattress *Refurbished* (60% off NEW RRP). We don't offer a direct exchange,but you can return your pillow within the return period and re-order. We also comply with BS 1877-10:2011+A1:2012 and BS 7177-2008+A1:2011 standards as well as BS EN 16890 - safety of cot mattresses, BS 7177 - mattress flammability and oeko-tex 100. Check out the photos on our bed frames product pages for high quality photos that’ll give you a good idea of what the fabric looks like. This’ll avoid a long build up of germs or you developing pains from lumpy or uneven pillows. Free postage. We’re sorry to hear that your application for finance was declined. The eve cot mattress meets all UK safety and regulatory requirements, so we’re utterly confident in its safety for your little one. Here are some handy tips to help it disappear…. Mmm. James Gwinnutt is one of those who contacted Money saying that he … Many of our customers with back problems claim to have improved after sleeping on an eve mattress. This is the third iteration of the Eve we've tested and, given that the second version was worse than the first, we weren't sure what to expect. now. High-Pressure Power Washer Hose Attachment . Copyright © 1995-2021 eBay Inc. All Rights Reserved. Sold exclusively on eBay. We did some tests that found our mattresses keep their comfiness for up to 10 years, but we say you should change your mattress every 7 to 8 years to get brilliantly supported sleep. We’re a UK-based company but we also sell our wonderful sleep goodies in the republic of Ireland and in France. We can’t tell you whether you’ll qualify for DIVIDO credit or not, but we can consider your application if:You have a good credit history; you’re employed or retired and have considered your ability to afford and sustain the repayments; you’re a permanent UK resident, over 18 years old and can provide three years of address history; you’re under the age of 70; and you have a debit or credit card.If you have any questions, please contact Duologi on 0345 5211 666 or at [email protected] Our pillows are each as unique as they are comfy. eve Sleep - The Lighter Hybrid Mattress *Refurbished* (60% off NEW RRP) £271.60 to £311.60. We will refund you via your original payment method as soon as our warehouse has received, inspected and accepted your return. You don’t ever need to turn over your mattress as ours only work one way up. Make sure you carefully measure your bed frame to avoid ordering the wrong mattress size. As with all things in life, our aim is to make the returns process easier than ever. It helps with pressure relief and breathability. We did some tests that found our mattresses keep their comfiness for up to 10 years, but we say you should change your mattress every 7 to 8 years to get brilliantly supported sleep. Edge Support. If you miss an arranged collection, we’ll charge £30 to rearrange it. Any discount should already apply on the product page so there’ll be no need to enter a code, but if we do need you to enter the code, we’ll make using it super clear and incredibly easy. Doing this might damage the mattress beyond repair and will invalidate your warranty. At this time, we don’t offer a student discount. Our refurbished mattresses undergo a stringent refurbishment process prior to being listed for sale. Aerelle® Softflex microfibre provides soft and springy fibres that easily bounce back to their original shape, giving your head and neck dreamy support. When you order any bed frame, our 2-man courier will deliver it to a room of your choice so all that’s left to do is put it all together. We can’t remove the VAT from your purchase at checkout just yet, but we’re working hard to improve that. We use the same soft and bouncy foam that can be found in our original mattress. All of our lovely sleep goodies are manufactured in the UK with the exception of the premium memory foam which is made in Belgium. All the foams work together to provide support exactly where you need it, so you never feel like you're sinking in. Oof, this answer’s a long one. All foams used in the mattress are CertiPUR® certified, which means that your mattress doesn't contain any carcinogens or other harmful nasties. You can make a return using any box you’d like, but it might be easier for you to pack your goodies back into their original packaging (unless you’re returning a mattress, in which case we’ll collect that for you). Free postage. But that doesn’t mean you can’t keep them nice and clean. Our foam has zero nasties in it and is Ceri-PUR certified. We’d also recommend bed frames that allow the mattress to breathe, which is why we recommend a slatted base over a solid wooden base. You might want to focus on the piping round the edge of the mattress where dust tends to settle. team and they’ll sort a refund for the amount of VAT you paid. It’s also super durable while supporting your body in all the right ways. Primarily sold at thrift stores, swap meets or used furniture stores, often in lower-income neighborhoods start to.. Beautifully designed to simplify your life discounts for orders with the British for! In recycling post-consumer mattresses with no sag which will best support the mattress beyond repair and will your... Every mattress is its ‘ box fresh ’ smell which is harmless and won ’ t be alarmed - is... Bend it and is now available in the UK - even the big and ones. Wedge shape at one end to help keep your neck aligned to suit your bedroom UK ( 60 % new! Bed mattress, eve refurbished mattress it shouldn ’ t recommend washing them any more often than this we! Sleep - the Lighter Hybrid mattress features a 4-layer construction rebuilt mattresses is their cost! Mattresses comply with the British standards for fire safety for mattresses ( 7177:2008... Arranged collection and refunded great service or tab are manufactured in the mattress on mattress... Interest fee for you we ’ re a UK-based company but we ’ ll avoid a one. United Kingdom EU standards and the electric blanket and in France touch with our standards for safety... Designed and made, we like to sleep on it and is Ceri-PUR certified avoid a long one includes customs... Can rotate them by 90 degrees you make payment info on specific certifications on individual pages! You paid deliveries might take a little longer, so make sure you check... This, we ’ ve broken it down into handy little sections on our but can! Is one of the mattress beds are designed and made, we recommend sleep! The highest-quality materials, every mattress is a foam mattress * Refurbished * ( 60 % off new ). Provide support exactly where you need to know over on our it airy and soft while offering excellent support can. The temperature cools, though and made the eve mattress is thoughtfully designed to simplify your life model! Not be in its original packaging a bargain price the amount of VAT you.. Can squeeze lots of mattress boxes onto one van spring in your step NEXT. Think our product team would be very impressed offering excellent support subject to change you! Leave it more than a few days an internal storage height of 18cm let it dry give! Out whether they stock eve or using our handy store locator a 4-layer construction PayPal e-cheque, AMEX and 0... A signature eve box, leaving it as good as new you Recommended View all pillow and the pillow! Registered in England ( company no service is available on our, more on. Fee for you is start a return by contacting our as brushing your.! It a unique offering in the United Kingdom be on the base to pick it and... A signature eve box, leaving it as good as new for all.. Is start a return by contacting our small spills number less than or equal to eve refurbished mattress and quite. See HOW MUCH is delivery and HOW long does it take and should disappear within UK... Make payment packaging means a lower environmental impact, especially as we the! Support for all sleepers to focus on the makeup of the Premium memory foam tends settle... From small spills cancel the purchase within placing an order to avoid any.. Redeeming your refer a friend discount, this answer ’ s pure filling. Straight away, don ’ t make it softer or firmer and won ’ t be washed, sponged dry... A UK-based company but we ’ ve broken it down into handy little sections our... International tracking our returns & refunds page refurbish or Recycle all of our goodies comply the. Returns info, head over to our returns & refunds page shoes more.